FAQs
There are no service alerts in your area at this time. Call us at 1-866-496-9669 to report an outage.
What's going on with WOW servers today? ›
User reports indicate no current problems at WOW.
Why is my wow internet offline? ›
If there are no reported system-wide outages in your area, there may be a problem with your modem, computer, or router. Often, this glitch is temporary and can be fixed by rebooting. To reboot, unplug the power cord to your computer and modem. If your company's network has a router, unplug that as well.
Why wont my WOW modem connect to the Internet? ›
Press the recessed reset button on the back of the modem with a pen tip or other pointed non-metallic object. Once the online light is on solid, you should have connectivity again.
How long is WOW down for maintenance? ›
When Does World of Warcraft Maintenance Occur? World of Warcraft (for both Classic and Retail servers) has regular maintenance every Tuesday within these typical timeframes: US Region: Tuesdays from 07:00 to 08:00 PST. EU Region: Wednesdays from 03:00 to 04:00 CEST.
What happened to wow internet? ›
customers. WOW! will officially become Breezeline in a few weeks in Columbus and Cleveland, launching a string of changes to the internet, cable and phone service. Breezeline, based in Massachusetts, acquired WOW! in the two Ohio markets in September for $1.125 billion, after announcing the acquisition in early 2021.
Why is my WoW not working? ›
Reset your network devices to make sure your router hasn't become flooded with data. If you're using a wireless connection, optimize your internet connection to rule out a connection issue. Update your drivers and operating system to resolve any compatibility issues.
Why can't i connect to WoW servers? ›
Check your network configuration to find any issues with your firewall, router, or port settings. If you're using a VPN, try removing it. Disable any proxies that may interfere with the login module. Run a security scan to remove any viruses or malware infections.
Why are WoW servers shutting down? ›
Millions of Chinese gamers have lost access to World of Warcraft after a furious dispute between U.S. title owner Activision Blizzard and NetEase, its longtime local partner in the world's biggest gaming market.
Why did my internet suddenly go offline? ›
There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.
Disconnecting your devices, rebooting your modem and router, and then reconnecting your devices may fix Wi-Fi connectivity issues. Rebooting your network refreshes your connection to your ISP, which may clear certain errors.
Why am I being disconnected from WOW server? ›
Check and reset any incorrect Hosts file entries. Issues with your network card, the hardware that handles your computer's network connection, may cause connectivity issues. Try troubleshooting your network card. Disable any proxies that may interfere with the login module.
Why is my modem connected but no internet? ›
This issue typically indicates that your device can connect to your local network (via Wi-Fi or Ethernet) but cannot reach the internet. Common causes of no internet connection include problems with the router or modem, incorrect DNS settings, IP address conflicts, or issues with your internet provider.
What do the lights on the WoW modem mean? ›
Steady green means modem is on and is connected to the cable Internet network. Usually flashes during initial synchronization. Off means no cable connection (check all cable connections; if problem persists, contact WOW! technical support). PC or Link Steady green means connection to computer is working.
Why is my router saying its not connected to the internet? ›
It's possible your router isn't connecting to the internet because of a buildup of temporary files, which can cause network connection problems. Restarting your router clears the temporary files from its memory and brings everything back to baseline.
How long is WOW shutdown? ›
Realm Maintenance. The realms are brought down for up to 6 hours, usually commencing at 5am Pacific Time for US and Oceanic realms. Extended Realm Maintenance. The realms are brought down for up to 8 hours, commencing at 3am Pacific Time for US and Oceanic realms.
Why is WOW down every Tuesday? ›
Scheduled maintenance is performed with a schedule that occurs every Tuesday, beginning at 5 AM and ending at 11 AM pacific time. This allows us the window of time needed to perform the necessary maintenance tasks to our infrastructure as part of our continued efforts in improving realm stability and performance.
Who took over wow internet? ›
PRINCETON, N.J. – November 1, 2021 – Astound Broadband (Astound), the sixth largest U.S. cable operator in the United States that operates leading regional providers RCN, Grande, Wave, and enTouch has completed the acquisition of the broadband systems of WideOpenWest, Inc. (WOW!)